Convertigo Support

Engineering Unit Converter for iOS

Contact Us

Email Support

For questions, bug reports, or feature requests, email us at:

adgibs14@gmail.com

We typically respond within 48 hours.

Frequently Asked Questions

How do I restore my Pro purchase on a new device?

Open Convertigo, go to the About screen, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.

Can I share Convertigo Pro with my family?

Yes! Convertigo Pro supports Family Sharing. Once one family member purchases Pro, all members in your Family Sharing group can access it at no extra cost.

Does the app work offline?

Yes. All conversions are performed locally on your device. No internet connection is required for any core functionality.

How do I create a custom conversion?

With Convertigo Pro, select the "Custom" category, then tap "Create Custom Conversion" to define your own unit pair with a conversion factor.

I found an incorrect conversion. How do I report it?

Please email us at adgibs14@gmail.com with the category, units, and values involved. We take accuracy very seriously and will investigate promptly.

How do I request a refund?

All purchases are processed through Apple. To request a refund, visit reportaproblem.apple.com and follow Apple's process.

App Information

Current Version: 1.0.0

Requires: iOS 17.0 or later

Category: Utilities

Developer: Andrew G